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Shipping & Returns

GENERAL SHIPPING INFORMATION


We deliver to over 100 countries around the world.

Orders are generally dispatched within two or three working days after reception of payment. The delivery times for the order depend on destination country.

ctt.pt is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our warehouse.

Attention, we do not deliver to PO Box addresses for security purposes.

Shipping rates depend on weight of your order and destination country. They are calculated by the shipping calculator built in our website.

Orders to countries outside the European Union (EU) or the United States may be subject to import duties and/or taxes, which are levied once your package reaches your country. On orders to countries outside of the EU, we cannot predict what your particular charges may be. These additional charges must be rendered by you in order for your package to clear customs. Please contact your local customs office for more information.

The table below lists the countries, the delivery time and delivery costs for each supported country. Sometimes the shipments may be delayed due to customs processing in the destination country or some other unexpected reason.

Portugal
Continental 1-4 working days
Madeira 5 working days | Azores 7-15 working days
<5 Kg
FREE shipping

>= 5 Kg < 10 Kg
>= 10 Kg < 15 Kg
>= 15 Kg < 20 Kg

EUR 15.00
EUR 23.00
EUR 30.00


weight

Europe
3-7 working days

Rest of the world
5-10 working days

<2 Kg

FREE shipping
FREE shipping
Countries
5-10 working days

weight >=2Kg

Shipping
Andorra
Austria
Belgium
Denmark
France
Germany
Gibraltar
Ireland
Italy
Luxembourg
Netherlands
Norway
Spain
Switzerland
Vatican
>= 2Kg < 3Kg
>= 3Kg < 4Kg
>= 4Kg < 6Kg
>= 6Kg < 8Kg
>= 8Kg < 10Kg
>= 10Kg < 12Kg
>= 12Kg < 14Kg
>= 14Kg < 16Kg
EUR 28.00
EUR 30.00
EUR 33.00
EUR 38.00
EUR 43.00
EUR 50.00
EUR 53.00
EUR 58.00
Countries
5-10 working days
 

weight >= 2Kg

Shipping
Albania
Angola
Armenia
Bosnia - Herzegovina
Bulgaria
Cape Verde
Croatia
Cyprus
Czech Republic
Estonia
Faroe Islands
Finland
Georgia
Greece
Greenland
Hungary
Iceland
Latvia
Liechtenstein
Lithuania
Malta
Mozambique
Poland
Romania
Russian Federation
Sao Tome and Principe
Serbia
Slovakia
Slovenia
Sweden
Turkey
Ukraine
United Kingdom
>= 2Kg < 3Kg
>= 3Kg < 4Kg
>= 4Kg < 6Kg
>= 6Kg < 8Kg
>= 8Kg < 10Kg
>= 10Kg < 12Kg
>= 12Kg < 14Kg
>= 14Kg < 16Kg
EUR 34.00
EUR 37.00
EUR 41.00
EUR 49.00
EUR 56.00
EUR 63.00
EUR 71.00
EUR 78.00
Countries
5-10 working days
 

weight >= 2Kg

Shipping
Algeria
Anguilla
Argentina
Bahamas
Barbados
Belize
Bermuda
Brazil
Canada
Cayman Islands
Chile
Colombia
Costa Rica
Dominica
Dominican (Rep.)
Egypt
Ecuador
Falkland Islands
French Guiana
Grenada
Guadeloupe
Guatemala
Honduras
Israel
Madagascar
Morocco
Martinique
Mauritius
Mauritania
Mexico
Montserrat
Panama
Saudi Arabia
South Africa
Tunisia
United Arab
Emirates
USA
Uruguay
>= 2Kg < 3Kg
>= 3Kg < 4Kg
>= 4Kg < 6Kg
>= 6Kg < 8Kg
>= 8Kg < 10Kg
>= 10Kg < 12Kg
>= 12Kg < 14Kg
>= 14Kg < 16Kg
EUR 34.00
EUR 37.00
EUR 41.00
EUR 49.00
EUR 56.00
EUR 63.00
EUR 71.00
EUR 78.00
Countries
5-10 working days

weight >= 2Kg

Shipping
Australia
Brunei
China (Rep. Pop)
Fiji
French Polynesia
Hong Kong
India
Indonesia
Japan
Laos
Malaysia
Maldives
New Caledonia
New Zealand
Singapore
South Korea
Taiwan
Vietnam
>= 2Kg < 3Kg
>= 3Kg < 4Kg
>= 4Kg < 6Kg
>= 6Kg < 8Kg
>= 8Kg < 10Kg
>= 10Kg < 12Kg
>= 12Kg < 14Kg
>= 14Kg < 16Kg
EUR 28.00
EUR 30.00
EUR 33.00
EUR 38.00
EUR 43.00
EUR 50.00
EUR 53.00
EUR 58.00

If your country is not on this list, please contact us at info@yukibags.com for shipping costs.


RETURNS

You can return any item purchased on yukibags.com within 15 days of the delivery date.

Delivery charges are only refundable if yukibags.com is at fault. This involves the wrong item being delivered or manufactured fault with the product.

The item is your responsibility until it reaches us, so for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We cannot refund return items lost in the post.

If you wish to return anything to us from a non-EU country, please note that you must complete a customs declaration indicating that the package contains returned goods. If you fail to do this, we are unable to accept any charges incurred in order for the package to reach us.

At this time, we are not accepting online exchange requests.

Find complete information about Delivery and Returns in our Terms and Conditions.